Privacy Policy

This Privacy Policy explains how Veteran Check (“Vet Check,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information through our website, platform, certification systems, and related services (collectively, the “Services”). By using our Services, you agree to this Privacy Policy.

We collect the following categories of personal information:

A. Information You Provide:

- Name, phone number, email address 

- Account information and login credentials 

- Certification records and training history 

- Payment information (processed securely by third-party providers) 

- Documents uploaded for verification (e.g., ID, volunteer hours, employer reports)

B. Automatically Collected Information:

- IP address 

- Browser type 

- Device identifiers 

- Usage data 

- Cookies, analytics, and tracking data

C. Information from Employers (if applicable):

- Employment verification documents 

- Training completion records 

- Compliance and audit information

Veteran Check uses collected data for:

- Certification processing 

- Identity verification 

- Membership and account management 

- Customer support 

- Compliance and audit procedures 

- Course delivery and training operations 

- Platform improvement and security 

- Legal and regulatory compliance

We may share personal information only with:

- Authorized service providers (payment processors, analytics tools) 

- Employers you authorize 

- Instructors and auditors for certification verification 

- Legal authorities when required by law 

- Third parties with your explicit consent 

We do not sell personal information.

We use cookies, beacons, and analytics tools to improve user experience. Users may disable cookies through their browser settings; however, some services may not function properly.

We implement industry-standard security measures including:

- Encrypted data transmission 

- Limited-access data storage 

- Multi-factor authentication 

- Secure credential systems 

Despite our efforts, no system is 100% secure, and users assume risk when transmitting data.

California residents have specific rights:

Right to Know 

- Request disclosure of categories and specific pieces of personal information collected.

Right to Delete 

- Request deletion of personal information, with certain legal exceptions.

Right to Opt-Out 

- Vet Check does not sell or trade personal information.

Right to Non-Discrimination 

- We do not discriminate against users who exercise privacy rights.

To exercise these rights, contact:

Info@VetCheckUS.com

We retain data only as long as necessary for certification validity, compliance requirements, legal obligations, or ongoing service delivery. Users may request early deletion subject to certification and legal constraints.

Veteran Check does not knowingly collect information from children under 13. 

Users must be 18 or older to participate in certification or employer programs.

Our Services are intended for U.S. users. International users acknowledge that their data will be stored and processed in the United States.

We may update this Privacy Policy periodically. Updates will be posted on the Veteran Check website with an updated revision date. Continued use of our Services constitutes acceptance of updates.

For privacy-related requests, please contact:

Veteran Check 

Attn: Privacy Office 

Info@VetCheckUS.com 

(800) 438-3428

Revision Date: November 19, 2025